Introduction
88atm values the privacy of every user on our online gaming platform. We understand that personal information is a valuable asset that deserves full protection. This Privacy Policy is written in plain language so you know exactly what we do with your data — no confusing legal jargon, no hidden terms.
When you register an account at 88atm, use our platform, or simply browse our website, you are trusting us to handle your information responsibly. We take that trust seriously. This document outlines your rights, our responsibilities, and the data protection guarantees we provide to every user in Malaysia.
This Privacy Policy may be updated from time to time in line with changes to legislation, technology, or how we operate. Any changes will be noted at the top of this document along with the latest revision date. You are encouraged to review this document periodically.
1Information We Collect
88atm collects various types of information depending on how you interact with our platform. Generally, the data we collect falls into two main categories:
a) Information you provide directly:
- Full name, date of birth, and gender upon account registration.
- Email address and mobile number for communication and verification purposes.
- Identity card (MyKad) or passport details for identity verification (KYC).
- Bank account or digital wallet details for processing deposits and withdrawals.
- Mailing address if required for verification purposes.
- Communications you send to our customer support team.
b) Information collected automatically:
- IP address, device type, operating system, and browser version you use.
- Gaming session data including login time, play duration, and betting history.
- Cookie data and similar tracking technologies to enhance the user experience.
- General location information based on IP address for compliance purposes.
- Technical activity logs for issue diagnosis and platform security.
2How We Use Your Information
The information we collect is used for legitimate and transparent purposes. Below is a complete list of how your data is used:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & Account Management | Name, email, phone | Contractual Agreement |
| Identity Verification (KYC) | MyKad / passport, selfie | Legal requirement |
| Deposit & withdrawal processing | Bank / e-wallet details | Contractual Agreement |
| Fraud prevention & security | IP, activity logs, device | Legitimate interest |
| Customer Support | All communications | Contractual Agreement |
| Promotions & Personalised Offers | Game history, preferences | User consent |
| Analytics & platform improvement | Session data, cookies | Legitimate interest |
| Regulatory compliance & reporting | Financial & identity data | Legal requirement |
We will not use your information for any purpose beyond those listed above without obtaining your consent first.
3Data Sharing & Disclosure
88atm does not share your personal information arbitrarily. However, there are specific situations where data disclosure is necessary or permitted:
- Third-party service providers: We share necessary data with payment providers, licensed gaming platforms, and technical service providers that help us operate the platform. All third parties are bound by strict confidentiality agreements.
- Legal requirement: We may be required to disclose information to authorities or regulatory bodies when mandated by applicable Malaysian law.
- Fraud prevention: Information may be shared with fraud prevention agencies and financial institutions to protect you and the platform from illegal activity.
- Business transfer: If 88atm undergoes a merger, acquisition, or asset transfer, user data may be transferred as part of that process. Users will be notified in advance.
4Security & Data Protection
We invest in cutting-edge security infrastructure to keep your data safe at all times. Our protection measures include:
- 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with industry-leading encryption protocols.
- Database encryption: Sensitive information such as passwords and financial data is stored in encrypted format and cannot be read without the correct key.
- Two-Factor Authentication (2FA): An additional security layer you can enable to protect your account from unauthorized access.
- 24/7 Monitoring: Our systems are monitored around the clock to detect any suspicious activity or intrusion attempts.
- Regular security audits: We conduct regular security testing and external audits to identify and address system vulnerabilities.
- Internal access controls: Only authorised personnel may access users' personal information, and every access is logged for audit purposes.
While we take all reasonable precautions, no system can be guaranteed 100% secure. If you suspect your account has been compromised, please contact our support team immediately.
5Data Retention Period
88atm retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy. Retention periods depend on the type of data:
- Active account data: Retained for the duration your account is active, plus any additional period required by law.
- KYC & financial data: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering (AML) compliance requirements.
- Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
- Session data & technical logs: Retained for 12 months for analytics and security purposes.
- Marketing data: Retained until you withdraw your consent to receive marketing communications.
When data is no longer needed and the minimum retention period has expired, we will securely delete or anonymise that data.
6Your Rights as a User
As an 88atm user, you have the following rights regarding your personal information. We are committed to making it easy for you to exercise these rights:
Right of Access
Request a copy of the personal information we hold about you at any time.
Right to Rectification
Update or correct inaccurate information via your account settings or through our support team.
Right to Erasure
Request deletion of your data subject to legal retention requirements.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
Request your data in a machine-readable format for transfer to another platform.
Right to Restrict Processing
Request that we restrict how we process your data in certain circumstances.
7Cookies & Tracking Technologies
88atm uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
- Essential Cookies: Required for core platform functions such as login, navigation, and session security. Cannot be disabled.
- Performance Cookies: Collecting data on how you use the platform to help us improve the overall user experience.
- Functional Cookies: Remembering your preferences such as language, region, and display settings for a better experience.
- Marketing Cookies: Used with your consent to display offers and promotions relevant to your interests.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
8Children's Privacy
The 88atm platform is exclusively for adult users aged 18 years and above. We do not intentionally collect or process personal information from individuals who are underage.
- All registrants must confirm they are aged 18 or above during the registration process.
- Our KYC verification process is designed to detect and reject registrations from underage individuals.
- If we discover that a child's data has been collected unintentionally, we will immediately delete that data and close the associated account.
9Privacy Policy Changes
88atm reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When significant changes are made, we will:
- Updating the "Last Updated" date at the top of this document.
- Sending notices via email or in-platform notifications to all registered users.
- For particularly significant changes, we may request your renewed consent before the changes take effect.
Continued use of the 88atm platform after any policy changes signifies your acceptance of the latest version of this Privacy Policy. If you disagree with the changes, you have the right to close your account.
10Contact Us About Privacy
If you have any questions, concerns, or complaints regarding how we handle your personal information, our Data Protection Officer (DPO) team is ready to assist.
- Reach us via 24/7 live chat available within the 88atm platform.
- Official email: [email protected] (displayed as text only).
- We are committed to responding to all privacy-related inquiries within 3 business days.
- For more complex issues requiring in-depth investigation, the maximum response time is 30 working days.
Document Contents
Your Data, Our Protection
Register an account and enjoy a safe, transparent, and trusted platform.
Register NowWhy Your Privacy Is Safe at 88atm
We don't just talk the talk — we invest in the technology and processes that demonstrate our commitment to protecting Malaysian users' data.
Highest-Level Encryption
Every bit of data travelling between you and our platform is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Trusted KYC Verification
Our KYC process uses secure document verification and facial recognition technology. KYC data is stored separately with additional encryption for maximum protection.
No Excessive Surveillance
We only collect data that is strictly necessary for platform operations. We do not monitor your offline activities or collect data unrelated to our services.
Scheduled Security Audits
Our security infrastructure is independently audited on a regular basis. Audit findings are used for continuous improvement to ensure the platform consistently meets the highest standards.
Full Control in Your Hands
You can access, correct, or delete your data at any time. Privacy settings can be managed directly through your account without any lengthy wait.
Marketing Opt-Out
Don't want to receive promotional emails? You can unsubscribe at any time with a single click. Your request will take effect within 48 working hours.
Join 88atm — A Platform That Respects Your Privacy
We believe that data security and a great gaming experience can go hand in hand. Register today and experience the difference for yourself.
By registering, you agree to the 88atm Privacy Policy and Terms & Conditions. For adults aged 18 and above only.